Summary: This role focuses on delivering excellent customer service in a retail showroom by providing detailed product information, influencing purchase decisions, and ensuring customer satisfaction.
Essential Duties and Responsibilities: – Gather customer needs/wants information. – Create kitchen floor plans and quotes. – Review plans with customers for accuracy and satisfaction. – Assist customers in the Vanities department with questions and quotes. – Conduct customer stock checks and quotes. – Complete special orders and mandatory paperwork for sales. – Maintain showroom displays and set up new ones. – Answer incoming calls and act as a backup cashier. – Provide training and support to new associates on product knowledge and sales procedures.