Retail Customer Service

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  • Location: Santa Ana, CA
  • Type: Contract
  • Job #302117
Position: Retail Customer Service

Pay Rate: $20/hour

Location: Irvine, Ca

Shift: Tues-Sat; 9:00am to 6:00pm

This role focuses on delivering excellent customer service by providing detailed product information, influencing purchase decisions, and ensuring customer satisfaction.

Essential Duties and Responsibilities:
– Gather customer needs/wants information.
– Create kitchen floor plans and quotes.
– Review plans with customers for accuracy and satisfaction.
– Assist customers in the Vanities department with questions and quotes.
– Conduct customer stock checks and quotes.
– Complete special orders and mandatory paperwork for sales.
– Maintain showroom displays and set up new ones.
– Answer incoming calls and act as a backup cashier.
– Provide training and support to new associates on product knowledge and sales procedures.
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