Join Our Team as a Retail Customer Service Superstar!
Are you passionate about helping people find exactly what they need? Do you thrive in a dynamic retail environment where every day brings new challenges and opportunities to shine? If so, we have the perfect role for you in sunny Santa Ana!
Position: In-Person Customer Service Representative – Showroom
Pay Rate: $20/hour
Location: Santa Ana, Ca
Shift: Tues-Sat; 9:00am to 6:00pm
Summary: This role focuses on delivering excellent customer service in a retail showroom by providing detailed product information, influencing purchase decisions, and ensuring customer satisfaction.
Essential Duties and Responsibilities: – Gather customer needs/wants information. – Create kitchen floor plans and quotes. – Review plans with customers for accuracy and satisfaction. – Assist customers in the Vanities department with questions and quotes. – Conduct customer stock checks and quotes. – Complete special orders and mandatory paperwork for sales. – Maintain showroom displays and set up new ones. – Answer incoming calls and act as a backup cashier. – Provide training and support to new associates on product knowledge and sales procedures.