Customer Service Representative
Apply NowWe are seeking new talent to start as soon as possible.
Position Name: Customer Service Representative
Status: Hourly -Temp
Rate of Pay: $19.00 / hour
Shift: Monday – Friday 7:00 AM – 3:40 PM
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Receive and process customers’ orders with great efficiency and accuracy
- Work effectively in a team environment with other Customer Service Representatives
- Effectively manage a large volume of incoming calls
- Keep records of customer interactions, process customer accounts and file documents
- Schedule or assist with freight and shipping
- Investigate and resolve discrepancies as needed
- Identify and assess customers’ needs to achieve satisfaction
- Take the extra mile to engage customers
- Protects organization’s value by keeping confidential information
KNOWLEDGE, SKILLS AND ABILITIES
- Exceptional data entry skills (fast & accurate)
- Proficiency with Excel
- Good written and verbal communication skills, including the ability to compose emails with good grammar.
- Great customer service skills
- Very organized
- Self-starter with strong self-initiative
- Detailed oriented
- Ability to work effectively in a fast-paced environment
MINIMUM JOB REQUIREMENTS:
- High school diploma or equivalent
- 1-2 years of related experience
Must be able to handle both extended periods of sitting at a desk and working on a computer.
Ability to lift 50 pounds
Contribute to warehouse operations in a non-climate-controlled environment
About Kimco /MediQuest/Advantex
“Kimco Staffing Services is a rapidly growing, award-winning staffing firm whose purpose is to add real value to our clients and candidates while “Changing lives, One Job at a Time”. We have won Best of Staffing Client and Talent satisfaction awards from Clearly Rated for the last 10 years. Only 2% of staffing companies nationwide receive this recognition! We support our teams, candidates, and clients with strong operational excellence and state-of-the-art industry software platforms.”
