• Location: South Gate, CA
• Type: Contract
• Job #303359

Company information:  Southern California’s preeminent rail terminal offering customized terminaling, transloading, and storage programs for a wide variety of bulk liquids, industrial materials, and food grade products! 

Industry and what does the company do?  Terminal and Transport company based in Los Angeles is seeking a Customer Service Representative!

Job Title:  Customer Service Representative

Schedule: Monday thru Friday 9:00 a.m. to 5:30 p.m. (plus OT and Saturdays)

Location:  Bell Gardens

Pay: $18.00 to $22.00 (depending on work experience) / Job Class: Tempt-to-Hire

Description:

The Customer Service Representative receives and processes customer orders by performing the following duties:  

• Process orders and faxes to appropriate carriers
• Check external customer computers/SAP systems several times a day for any new orders
• Print outbound shipments from customer computers/SAP systems & enter inventory deductions into SAP (when applicable)
• Daily maintenance of customer account inventories
• Scale all trucks in and out and ensure that all information on ticket is accurate and complete based on customer order request
• Confirm that driver picking up a load is given the proper paperwork
• Inform Office Manager and Yard Supervisor of all same-day orders and/or cancellations of any loads
• Communicate and follow up with customers on all issues relating to their orders in a professional and timely manner

Qualifications:

• Ability to read, write and speak the English language
• Proficient level of skill in Microsoft Office & Microsoft Excel. Working knowledge of SAP helpful
• Ability to add, subtract, multiply and divide in all units of measure
• Ability to read, comprehend and carry out detailed and simple instructions and write simple correspondence
• Ability to prioritize work to meet time-sensitive deadlines
• Possess excellent written/oral communication skills
• Willingness to work overtime as needed and understand that shift schedules may change
• High school diploma or general education degree (GED); one to two years experience working and/or training in customer service in the chemical industry helpful; or equivalent combination of education and experience.
• Pass background and drug screen

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