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  • Job Title
  • Customer Service Representative
  • Location
  • Yorba Linda
  • Job Number
  • 147569
  • State
  • California
  • Job Class
  • Temp to Hire
  • Category
  • Marketing/Customer Service
Job Description
Title: Customer Service Representative
Location: Yorba Linda, CA
Pay Range: $22.00 - $25.00 per hour

Job Description:
As a Customer Service Representative at CA, you will be the first point of contact for our valuedcustomers. You will be responsible for assisting customers with their inquiries, resolving issues,and ensuring a positive customer experience.

Your day-to-day tasks will include:
• Responding to customer inquiries via phone, email, and live chat.
• Providing information about our products/services, pricing, and promotions.
• Handling and resolving customer complaints or concerns in a professional andempathetic manner.
• Processing orders, returns, and replacements.
* Collaborating with other team members to ensure seamless customer service

• Excellent communication skills, both written and verbal.
• Strong problem-solving and critical-thinking abilities.
• Exceptional interpersonal and customer service skills.
• Ability to remain calm and professional in challenging situations.
• Basic computer skills and proficiency in customer service software.
• Previous experience in customer service is a plus.
• ERP and CRM experience is preferred.
• Locking Industry experience is preferred.

To Apply: Email your resume for consideration

About Kimco:

Kimco Staffing Services is a rapidly growing, award-winning staffing firm whose purpose is to add real value to our clients and candidates while"Changing lives, One Job at a Time."We have won Best Of Staffing Client and Talent satisfaction awards from Clearly Rated for the last 10 years. Only 2% of staffing companies nationwide receive this recognition! We support our teams, candidates, and clients with strong operational excellence and state-of-the-art industry software platforms.

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