Title: Customer Service Representative
Location: Yorba Linda, CA
Pay Range: $22.00 - $25.00 per hour
As a Customer Service Representative at CA, you will be the first point of contact for our valuedcustomers. You will be responsible for assisting customers with their inquiries, resolving issues,and ensuring a positive customer experience.
Your day-to-day tasks will include:
• Responding to customer inquiries via phone, email, and live chat.
• Providing information about our products/services, pricing, and promotions.
• Handling and resolving customer complaints or concerns in a professional andempathetic manner.
• Processing orders, returns, and replacements.
* Collaborating with other team members to ensure seamless customer service
• Excellent communication skills, both written and verbal.
• Strong problem-solving and critical-thinking abilities.
• Exceptional interpersonal and customer service skills.
• Ability to remain calm and professional in challenging situations.
• Basic computer skills and proficiency in customer service software.
• Previous experience in customer service is a plus.
• ERP and CRM experience is preferred.
• Locking Industry experience is preferred.
To Apply: Email your resume for consideration
Kimco Staffing Services is a rapidly growing, award-winning staffing firm whose purpose is to add real value to our clients and candidates while"Changing lives, One Job at a Time."We have won Best Of Staffing Client and Talent satisfaction awards from Clearly Rated for the last 10 years. Only 2% of staffing companies nationwide receive this recognition! We support our teams, candidates, and clients with strong operational excellence and state-of-the-art industry software platforms.