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  • Job Title
  • Customer Service Representative
  • Location
  • South Gate
  • Job Number
  • 139127
  • State
  • California
  • Job Class
  • Temp to Hire
  • Category
  • Entry Level Office
Job Description

Job Tittle: Customer Service Rep

Location: South Gate, CA

Schedule: 9am-5pm with overtime and some Saturdays (rotated by 6)

Payrate: $18 - $19 DOE

Essential Duties and Responsibilitiesinclude the following.

Process orders and fax to appropriate carriers.

Check external customer computers/SAP systems several times a day for any new orders. Relay all new orders to the Customer Service Manager via email or hard copy of order.

Print outbound shipments from customer computers/SAP systems & enter inventory deductions into SAP (when applicable).

Daily maintenance of customer account inventories. Email or fax inventories as requested by customer.

Assemble all next-day and future-order paperwork.

All next day order packets must be complete and in the Transload order file.

Scale all trucks in and out and ensure that all information on ticket is accurate and complete based on customer order request.

Confirm that driver picking up a load is given the proper paperwork. Notify the Yard Supervisor upon truck arrival.

Notify Transloader of light weight and advise loader once the order has been approved for release (including adequate weights and or sample approval).

Maintain an adequate supply of transloading check-off lists and MSDS’ on file.

Check Railroad request daily to ensure that only empty railcars are being pulled. Ensure that inbound railcars match the corresponding product.

QualificationsTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Ability to read, write and speak the English language. Bilingual in Spanish is preferred.

Proficient level of skill in Microsoft Office & Microsoft Excel. Working knowledge of SAP helpful.

Please call Leslie at 562 946-2616 to apply or send your resume to Lramirez@kimco.com


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