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  • Job Title
  • Customer Service
  • Location
  • Santa Ana
  • Job Number
  • 140146
  • State
  • California
  • Job Class
  • Temp to Hire
  • Category
  • Marketing/Customer Service
Job Description
• NOW HIRING: Customer Services for IMMEDIATE HIRE!!!! A global provider of physical security and secure identification in Santa Ana is seeking full-time Customer Service
Pay rate: $22 per hour
Monday- Friday Must be able to work OT.

Position Description:

This role will be responsible for placing incoming customer orders, approving existing sales orders, processing RMAs and resolving customer questions and issues over the phone and via email. The CSR is a liaison between our customers and the company, assisting with orders, returns and other queries.

Essential Functions:

·Assists customers with placing their orders and enters the orders into the order entry system.
·Coordinates with other internal departments to obtain information needed to accurately process customer orders and respond to customer inquiries.
·Processes RMA’s and responds to return/warranty issues.
·Verifies all aspects of the item(s) ordered including researching customer status as needed.
·Exhibits professional and courteous telephone/email demeanor, accuracy and adherence to Identiv company policies and practices.
·Handles other tasks as assigned.

To Apply:Email your resume for consideration smarin@kimco or call(909)244-3969

About Kimco:

Kimco Staffing Services is a rapidly growing, award-winning staffing firm whose purpose is to add real value to our clients and candidates while"Changing lives, One Job at a Time."We have won Best Of Staffing Client and Talent satisfaction awards from Clearly Rated for the last 10 years. Only 2% of staffing companies nationwide receive this recognition! We support our teams, candidates, and clients with strong operational excellence and state-of-the-art industry software platforms.

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