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  • Job Title
  • Customer Service Rep
  • Location
  • Santa Ana
  • Job Number
  • 115371
  • State
  • California
  • Job Class
  • Temp to Hire
  • Category
  • Marketing/Customer Service
Job Description

Job Title: Customer Service Rep.


Pay: $14.75

Location: Santa Ana


Company Overview: Growing manufacturing company located in Santa Ana.


Job Type: Temp-to-Hire

The Customer Service Rep will be responsible for the following:

  • Performs all work activities in accordance with company policies and procedures.
  • Serves as a leader within the company by working cohesively with other departments.
  • Investigates/resolves a variety of issues/requests for customers and fulfillment needs.
  • Serves as the point of contact for customers by via telephone, fax, and email channels.
  • Respond to all customer inquiries in a timely manner as assigned by management
  • Responsible for handling inquiries, via fax, phone, e-mail, and hardcopy.
  • Receives incoming customer calls for orders or inquiries.
  • Handle any special projects as assigned


Qualifications for the Customer Service Rep:

  • Basic PC skills
  • Excellent telephone etiquette
  • Detail orientated and responsible
  • Ability to prioritize and handle multiple tasks
  • Excellent oral and written communication skills
  • Outstanding follow-up and follow-through abilities
  • Ability to use good judgment and work well under pressure
  • A minimum of 2-3 years in a customer service environment is required
  • Proven skills in critical thinking and problem solving. As well as, strong analytical, numerical and reasoning abilities.



Call to ActionCall to Action:  Call us at 949-757-4600 or apply on line


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