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  • Job Title
  • Customer Service Rep
  • Location
  • Santa Ana
  • Job Number
  • 115371
  • State
  • California
  • Job Class
  • Temp to Hire
  • Category
  • Marketing/Customer Service
Job Description

Job Title: Customer Service Rep.

 

Pay: $14.75

Location: Santa Ana

 

Company Overview: Growing manufacturing company located in Santa Ana.

 

Job Type: Temp-to-Hire


The Customer Service Rep will be responsible for the following:

  • Performs all work activities in accordance with company policies and procedures.
  • Serves as a leader within the company by working cohesively with other departments.
  • Investigates/resolves a variety of issues/requests for customers and fulfillment needs.
  • Serves as the point of contact for customers by via telephone, fax, and email channels.
  • Respond to all customer inquiries in a timely manner as assigned by management
  • Responsible for handling inquiries, via fax, phone, e-mail, and hardcopy.
  • Receives incoming customer calls for orders or inquiries.
  • Handle any special projects as assigned

 

Qualifications for the Customer Service Rep:

  • Basic PC skills
  • Excellent telephone etiquette
  • Detail orientated and responsible
  • Ability to prioritize and handle multiple tasks
  • Excellent oral and written communication skills
  • Outstanding follow-up and follow-through abilities
  • Ability to use good judgment and work well under pressure
  • A minimum of 2-3 years in a customer service environment is required
  • Proven skills in critical thinking and problem solving. As well as, strong analytical, numerical and reasoning abilities.

 

 

Call to ActionCall to Action:  Call us at 949-757-4600 or apply on line 949betterjob.com

 

By applying you are part of the Kimco Staffing TalentKapture Network Whether this is the right position for you or we have something better, we look forward to staying connected with you.

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