Job Details

Title: Administrative Assistant

Location: Santa Ana, CA

Hours: 8am-5pm

Pay: $25-$27

JOB DUTIES:

The company is seeking a high-energy, well organized, personable Customer Service Representative to perform a variety of administrative and clerical tasks. Duties include customer service, filing, bookkeeping, and shipping.

RESPONSIBILITIES:

• Answer phones, emails, and other inquiries directed to the company. Respond to customers in a professional and timely manner.
• Generate and provide basic product pricing and quotations to customers via phone and email.
• Generate and ship Return Authorizations for customers. Ship and track Return Authorizations daily.
• Set up new customers correctly and manage customer email database
• Collect shipping paperwork form Warehouse
• Work with warehouse to determine status of orders for customers. Manage paperwork between warehouse and front office as needed.
• Post bills to QuickBooks efficiently and correctly.
• Mail Accounts Receivable invoices daily.
• File Accounts Receivable invoices.
• Match Purchase Orders, Packing Slips, Invoices and Checks for processing, payment and filing.
• File Accounts Payable bills in an efficient and organized manner.
• File Sales Orders once completed, invoiced and shipped.
• Call customers and follow up regarding past due invoices.
• Assist with shipping and sales, as needed.
• Open Postal mail daily
• Complete other special projects or tasks as assigned by Management.