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  • Job Title
  • Call Center/Dispatch Representative
  • Location
  • Pomona
  • Job Number
  • 118602
  • State
  • California
  • Job Class
  • Contract/Temp
  • Category
  • Marketing/Customer Service
Job Description

Excellent opportunityavailable for Pomona company.
Call Center/Dispatch Representative – Temp to perm

Pay Rate: $16

Hours: 8 am-5 pm Monday through Friday during training period

*Alternate work schedule to include weekends, overtime and holiday’s once training is completed within 90 days of hire.

Examples of typical responsibilities include:

  • Working within a challenging, goal oriented environment where performance is based on service quality, schedule adherence, productivity and availability
  • Effectively and efficiently routing technicians while being mindful towards a 24 hr response time goal
  • Researching and resolving customer issues equipment and billing based
  • Receiving 80-100 inbound calls from technicians and customers

Exceptional candidates will possess:

  • The ability to multitask
  • The confidence to utilize available resources to provide excellent customer service
  • 1+ years of Call Center and/or Service Dispatching experience
  • Excellent written/verbal/computer skills
  • Typing 40wpm
  • Bilingual a plus

Please submit resume in Microsoft Word format to ontario@kimco.com and follow up with a phone call 909-390-9881

About Kimco Staffing Services

With 30+ years of award-winning service in California, Kimco offers flexible employment options including temporary, contract and direct hire through our specialized practices: office professionals, accounting operations, technical support, and industrial staffing. Last year we filled more than 16,000 jobs.






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