1. Accurately processes domestic customers’ emailed/faxed orders as assigned while adhering to all processes and procedures.
2.Enters orders into the ERP software system to create invoices, ensuring that all proper discounts, special pricing and/or arrangements, terms of payments, and shipping details are properly applied to order.Ensures that invoices are successfully submitted through various EDI systems.
3.Looks up customer orders / invoices and provides pertinent information, such as totals, dates, and tracking information.
4.Processes credit requests.
5.Receives and documents customer returns, damaged products, expired products, misshaped products, when requests are emailed/faxed.Completes appropriate form and makes note of transaction in the ERP system.
6.Processes orders with minimal errors. Ensures all tasks are completed in a timely manner such that deadlines can be met.
7.Follows up on orders not meeting probiotic minimum.
8.Informs customers of short-dated items.
9.Maintains confidentiality of all customer and company accounts and its relevant information.
10.Performs any other duties as may be assigned by the Manager or Supervisor.
Please send your resume to Susie at firstname.lastname@example.org. Phone calls are welcome!! Please inquire within.
Kimco has been providing award-winning staffing services since 1986. With branch offices and on-site locations throughout California. We offer flexible employment options through our specialized practices: office professionals, technical support, accounting operations, and industrial staffing. Last year we filled more than 20,000.