Well established company based in Irvine, CA is adding an experienced Workers Compensation Coordinator to our team. This is a full time, permanent position with great salary and benefits.
Overview: This important position isthe initial point of contact for Workers’ Compensation claims for several staffing agency branch offices. Will report to the Workers Compensation Claims Manager and works in the office Monday-Friday in Irvine. Once training has been fully completed, this may position may become a hybrid role, working up to two days remotely and three in the office.
Manages claims process from intake, investigation, through closure
Reviews records, investigate claims, and assist in the evaluation of current offerings.
Acts as liaison between corporate / field offices to help gather information that will allow proper response to claim losses
Helps field offices with job site investigations (obtaining supervisor/witness statement, follow-up on incident details, etc.)
Communicates with Insurance Claims Rep, and injured worker for appointments, treatment, work restrictions, and claim closure
Works with Insurance Claims Rep and different internal companydepartments for return to work or modified duty work program for injured employees
Collaborates with medical providers on work statuses, restrictions, and updates
Maintains reports to track claims and informs management of any updates on pending claims
Assists internal teams and third-party service providers in various Risk Management and Safety activities
2+ years of experience in workers compensation or claims handling
Must be bilingual in Spanish and English
High School Education required (College degree is a plus)
Clear communication skills (both verbal and written)
Experienced using Microsoft Excel, Word, Outlook on a daily basis
Able to multitask, and react quickly to changing situations
Great customer service skills
WCCMS claim management or other claims management system knowledge required