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  • Job Title
  • Bilingual Call Center Manager
  • Location
  • Irvine
  • Job Number
  • 134447
  • State
  • California
  • Job Class
  • Full Time
  • Category
  • Marketing/Customer Service
Job Description

Growing company in Santa Ana now hiring bilingual Call Center Manager to help lead our team! This individual will have a key role in the organization requiring strong leadership and managerial skills to oversee and motivate the team. This individual will coach and mentor representatives and perform performance evaluations in a fast paced environment, all while maintaining outstanding customer service. Must be a hands on manager, willing to roll up your sleeves and also assist customers as needed.


  • Must be fully Bilingual in Spanish (read/write/speak)
  • 3 years of Supervisory experience a must
  • 5-6 years of customer service experience with (2+ years or more in a Call Center )
  • College degree strongly preferred
  • Able to work in a fast paced high call volume environment with strict deadlines
  • Outstanding verbal and written communication skills
  • Strong skills in MS Office
  • Comfortable with 10 key & extensive data entry
  • Reporting experience

Send resume for immediate consideration.

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