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  • Job Title
  • Account Manager
  • Location
  • Elk Grove
  • Job Number
  • 138743
  • State
  • California
  • Job Class
  • Full Time
  • Category
  • Marketing/Customer Service
Job Description

POSITION PURPOSE:

Responsible for overall management of customer account from time of arrival through order shipment. Responsible for creating items for new customer orders, creating manufacturing orders, and customer invoices. Maintain positive customer relations and service with internal and external customers.

ESSENTIAL FUNCTIONS:

  • Evaluate and investigate customer complaints, in a timely manner
  • Coordinate response to internal and external stakeholders to support customer
  • recordand collect production line information and sample reports
  • posses the ability to troubleshoot
  • attend the entire duration of production line to support client
  • work with customer employee's at their job site locations to evaluate product samples
  • audits
  • follow safety and plantguidelines

Qualifications:
  • HS diploma
  • 2 years of experience in coatings or metal or BOTH
  • Strong problem solving skills
  • Valid Driver License
  • Ability to work under pressure
  • Microsoft Office Suite, SAP

Please send your resume to Susie at squiroz@kimco.com or contact the Branch at 562-946-2616



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