Job Details

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Answer incoming phone calls, email, and faxes and channel them to the appropriate party
• Provide logistical support and coordinator for guests and visitors, including directions, meeting area preparation
• Welcome, direct and check-in visitors and deliveries
• Assist internal customers with facility related needs, including office supply requests and repairs
• Provides administrative support to other departments
• Maintain updated building phone lists
• All other duties as assigned

ESSENTIAL KNOWLEDGE/SKILLS:

• Ability to handle multiple tasks concurrently
• Stay calm under pressure
• Able to actively listen and demonstrate empathy
• Highly organized and strong attention to detail
• Excellent verbal and written communication skills
• “Can do” attitude and demonstrated commitment to get the job done
• Reliable and dependable
• Friendly and helpful demeanor

REQUIREMENTS:

• Education/Experience: Education and/or experience equivalent to 3-5 years of office-based reception/ customer service experience
• Able to read, write and communicate effectively and professionally.
• Able to track and prioritize tasks in a fast-paced environment with several simultaneous projects. Able to follow instructions thoroughly and completely. Able to work with minimal supervision
• Proficient with word processing/data entry, spreadsheets, use of the internet and email. Able to use Microsoft Office at an advanced level