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  • Job Title
  • Customer Service Representative (Building Supplies)
  • Location
  • Anaheim
  • Job Number
  • 147571
  • State
  • California
  • Job Class
  • Full Time
  • Category
  • Marketing/Customer Service
Job Description

Established building supply company in Orange County is growing and now hiring Customer Service Representativesto join their team! This is a full time, permanent position with excellent salary and benefits package. If you like working in a fast paced environment, have experience helping customers and are looking for a stable position, this would be a perfect fit for you! We provide basic product training to help you get familiar with our products.


  • Greet customers warmly and determine problems, orders or other reason for calling.

  • Provide exceptional customer service to all customer andemployees.

  • Learn product knowledge to help customers with purchases.

  • Keep the showroom clean and properly stocked.

  • Assist walk in customers in person or over the phone with questions and product selection.

  • Determine when to forward a customer’s questions to appropriate sales staff for additional product support.

  • Take orders at the sales counter and or over the phone.

  • Complete sales orders and tender cash sales.


  • 2+ years prior customer service experience
  • 2+ yrs Building Material Product knowledge is preferred (acoustical products a strong plus)
  • Positive attitude, customer friendly
  • Ability to adapt to different types of personalities
  • Strong Inbound / Outbound Phone Skills
  • Problem Solving
  • Basic experience using MS Office, Word and Excel.
  • High school diploma or GED equivalent.
  • Must be assertive and comfortable talking to customers.
  • Team player, pay attention to detail and have good organizational skills.
  • Bilingual in Spanish is a plus

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