Frequently Asked Questions About The Client Connection

Other FAQs: Who We Are | How We Work | Clients | Careers

What is your billing address?

Please mail your payments to the Wells Fargo lockbox address in Los Angeles. Our billing address is printed on the invoices: DEPT #2023 LOS ANGELES, CA 90084-2023

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Is the name of your company Kimco MediQuest?
Should I write my checks to Kimco MediQuest?

MediQuest is one of Kimco's practices. Our company name is Kimco Staffing Services, Inc. You may simply write your checks to "Kimco".

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If I need to dispute rates or hours billed on my invoice, who do I call?

To resolve any rate/hour discrepancy, please contact your local branch office, or contact our accounts receivable at (949) 752-6996.

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What do I do if I want to hire my temporary employee?

If you would like to hire Kimco's Associate please call your local branch office or use our online Staffing Request Form.

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Can I pay with a credit card?

Yes! At Kimco you may pay your invoice with a credit card. Just contact our A/R department at (949) 752-0626, x1105 to receive a Credit Card Auto-Billing Authorization Form.

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What are your payment terms?

Kimco's standard payment terms are net 5.

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What type of benefits do you offer your Associates?

Kimco Temporary and Contract Associates can qualify to receive a competitive benefits package including: paid holidays, longevity and referral bonuses, direct deposit, medical insurance programs, credit union membership, entertainment discounts, and more.

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Do you guarantee your services?

Kimco Staffing Services is absolutely committed to your total satisfaction, and to providing you with quality Associates who meet or exceed your expectations - each and every time. If for any reason we ever fall short of this goal, we promise swift and appropriate corrective action, at no cost to you. Click here to view our guarantee.

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What types of positions do you fill/place candidates in?

Through our specialized recruiting practices, Kimco can connect companies and candidates in the areas of accounting/finance, information technology, engineering, manufacturing, science/biotech, healthcare, office support, and light industrial work.

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What types of usage reports do you provide?

Kimco can provide you with a number of specialized reports. We provide many of our clients with Turnover Reports, Performance Evaluations Reports, Cost and Usage Reports. To learn more contact your local branch office.

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Can we access our billing information on line?

Yes. Through our Client Service Center you can access your billing information online in real time. To receive a login for Kimco's CSC please contact your local branch office or request a login online.

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What are your recruiting sources?

All Kimco practices proactively recruit through an aggressive combination of creative and traditional programs and campaigns.

  • Kimco Talent Scout Program - knowing that our best recruits come from our best Associates, this lucrative referral program is one of our best resources.
  • Advertising - Yellow Pages (print and online) and classified ads
  • Major job boards
  • Job fairs, tech fests, school/career center speaking engagements
  • www.SouthernCaliforniaCareers.com domain name for Internet-savvy job-seekers
  • Grass-roots efforts

Are your candidates tested for specific skill sets?

Kimco evaluates hands-on skills on all major office software packages, utilizing Kimco's Skill Analyzer System. This state-of-the-art PC testing program incorporates specific test packages for each of our specialized practices.